💼 Fansly’s Commitment to Creator Protection

Fansly takes creator protection very seriously. We’re dedicated to safeguarding your content, respecting your boundaries, and maintaining your privacy. Our robust on-site privacy features and dedicated customer support reflect this commitment. 💖

For additional help, feel free to contact us at [email protected].

💳 Am I Protected from Chargebacks?

Fansly shields creators from chargebacks in most cases. However, we reserve the right to deduct earnings in situations like:

• An unusually high number of chargebacks compared to other creators.

• Exceptional cases where creator fault is determined.

👉 You can read our full chargeback policy in our Terms of Service.

🌍 Blocking Users Based on Location

Want to block a specific country, state, or city?

1. Navigate to Privacy & Safety settings.

2. Choose the areas to block, and users from those locations will see a blank page as if your profile doesn’t exist.

✨ Additional Privacy Tip: Set your timeline to followers only. This ensures only logged-in followers can view your content, enhancing privacy.

🚫 Blocking Users and Subscriptions

Blocking a user prevents them from:

• Viewing your profile.

• Contacting you on Fansly.

Note:

• Subscriptions aren’t refunded automatically when you block a user.

• If they request a refund and it’s approved, the amount will be deducted from your earnings.

• Fans retain access to purchased media unless you contact [email protected] to request removal (in exceptional cases).

To block a user, click the three dots near their username and select Block User.

🔐 Sharing Account Access Safely

If you work with an agency, assistant, or manager, use Management Sessions to share account access securely.

• Management Sessions allow trusted individuals to log in without sharing your password.

• For added security, enable Two-Factor Authentication (2FA).

👤 Is My Legal Name Visible to Fans?

No, your legal name and personal details are private. Fansly protects your information by:

• Encrypting personal details.

• Using a third-party processor for payments.

We don’t store billing information and would never compromise your privacy.

💸 Can Users Pay Me for Off-Platform Content or Services?

If the content or services violate Fansly’s Terms of Service, the answer is no. Always review the Terms of Service to ensure compliance.

🛡️🦾Fansly is here to support and protect you! If you have further questions, reach out at [email protected]. 💌